The brand QUOIO and website quoio.it are the property of Cuir di Ciro Brandi, Via dei Serragli, 69R - 50124 - Florence - Italy, hereinafter referred to as "SELLER".
The commercial relations between the seller and the buyers are governed exclusively by the following conditions of sale, and exclude any other agreement unless agreed in writing.
The technical information resident on the website www.quoio.it are subject to changes and adjustments without notice.
Orders will be accepted only in written form by e-mail (internet). Filling in all the fields in the format as required. The seller reserves the right to accept orders online only after verifying the reliability of the data provided.
All prices listed on the current price list are in Euros and are inclusive of VAT. All prices on this list that can lead to an automatic update without the obligation to give prior notice.
EXECUTION OF ORDERS
The seller reserves the right to partially fulfill orders even if the buyer does not request in writing that your order must be processed in a comprehensive or strictly within a specified time. Nothing can be charged to the seller for a delay in processing of the products ordered in case of an unexpected cause beyond the control of the seller.
SHIPPING AND RATES
Shipments will be made by the carriers available at that time or at that time under our contract by the seller. In case of transporter responsible in any way by the buyer, the seller disclaims any responsibility after the goods have left its warehouses.
The delivery time is indicative and not binding. The delivery, unless otherwise agreed in writing, occurs in 5 working days and during office hours: 9:00 to 12:30, 14:00-18:00 from Monday to Friday, excluding holidays.
INTEGRITY 'OF GOODS
Upon delivery, the buyer must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying document. In case of difference the buyer will have to pick up the goods subject to, and within eight days of receipt, the same should be reported in writing to the seller.
Any report after the specified deadline will not be considered.
RIGHT OF WITHDRAWAL
Right of Withdrawal Under Law (DL 22/05/99. 185), article 5 of the DL185/99 and subsequent amendments, for the protection of consumers, regulating distance contracts, the customer is entitled to withdraw if the product purchased does not meet your requirements, without any penalty and without specifying the reason, no later than fourteen (14) days from the date of receipt of goods. To exercise the right of withdrawal, the customer must send by e-mail the notice of withdrawal. The return of goods, in a suitable packaging that protects the integrity, must be made within the below address, no later than fourteen (14) days from receipt. The shipping paid by the customer must be with an expedition to monitor. As soon as we received the package with the return, it will be our care to verify the integrity and correspondence with your purchased item which should be complete with all the original parts (including any documentation and accessories): in the case of return items damaged or tampered with will not be able to provide refund the amount paid for the purchase of products, (the integrity of the returned goods is an essential condition for the exercise of the right of withdrawal) and the object itself will remain available to the customer at our shop for collection at his own expense. Evaluate the integrity of the goods, we will refund - excluding shipping fees - the object of purchase in the shortest possible time, the refund will be made within 30 days of receipt of notice of cancellation.
The buyer may request to withdraw from the contract and the seller reserves the acceptance of the annulment of the same. The cancellation will have to be exclusively in writing an email to email@example.com, within 10 days of receipt of goods or by sending a notice to CUIR di Ciro Brandi, Via dei Serragli, 69R - 50124 - Firenze - Italy, by registered letter with acknowledgment of receipt. You can anticipate such communication by fax at number +39 055 2608391, provided that it still follow within 2 days of regular mail.
RETURN OF GOODS
The return of the material, in any form, must be requested by fax or E-mail to firstname.lastname@example.org. The request will have to be stated clearly the reason for the return, in addition to citing the references of the invoice or DDT (document of transportation), with which the seller has sold the products. The return of the material can only be done after you have received by the seller, by fax or by e-mail, reply to the request. The products must be returned complete, in perfect condition and in their original packaging or, if not sufficient, repackaged so as to ensure safe transportation. The shipment will have to be made exclusively prepaid and trackable. The seller will not be responsible for any damage caused by negligence or neglect of the carrier. The return must be received no later than 30 days from the response to the request for replacement of the goods, past that deadline, the request will automatically decline.
WARRANTIES AND ITS PERFORMANCE
The seller guarantees its guests the own products, in addition to the period specified by law
(7 days), for a period of time not quantifiable.
For minor repairs, the customer will not be charged any fees in addition to shipping charges, while for larger repairs, replacements for leather, etc., will be charged the actual cost of labor and materials used for the repair, without any gain by the company.
The warranty does not cover damage caused by:
Tampering, negligence, transport and anything else outside of the control of the seller.
RESPONSIBILITY 'TO THIRD PARTIES
The buyer agrees to indemnify the seller from any dispute with the end user assuming the buyer is obliged to check a prior the quality of the product. It is expressly understood that the seller is obligated, only as required by warranty clause, only in respect of its first buyer. The buyer must explain to his client the limits of liability of the seller.
The conditions contained in this document may be changed without notice and will be valid from the date of publication on the website.